Shipping

 

📦 Shipping Policy

Effective Date: July 1, 2025
Last Updated: July 1, 2025

Thank you for shopping with us! We’re proud to work with a variety of trusted vendors and partners to bring you unique, community-driven items and exclusive event materials. Because of this, your order may be fulfilled and shipped from multiple locations.

Please read the following carefully to understand how we handle shipping and delivery.

🛍️ Order Processing

Once your order is placed:

  • You will receive an order confirmation email right away.

  • Most orders are processed within 2–4 business days.

  • We will send a tracking number as soon as your item ships.

Please note: Some items may be fulfilled by event partners or vendors directly and may ship separately.

🚚 Shipping Timeline

We ask that you allow 10–14 business days from the date of your order for your item(s) to arrive. In many cases, your package may arrive sooner — but due to the variety of shipping origins and rare supply chain interruptions, timelines may vary.

Delays may occur during:

  • High-volume seasons

  • State holidays

  • Custom printing or special promotional events

📦 Multiple Shipments

If your order includes multiple items, you may receive separate tracking numbers and deliveries. This is completely normal and ensures you receive your items as quickly as possible from our partnered vendors.

🔍 Tracking Your Order

  • A tracking number will be provided by email once available.

  • If you have not received tracking within 5 business days, please reach out to our support team.

  • If your tracking seems delayed or is not updating, let us know — we’ll assist directly with the vendor or courier.

🌍 Shipping Locations

Currently, we ship within the United States. For international shipping inquiries, please contact our support team prior to ordering.

❗ Delays & Disruptions

We are not responsible for:

  • Shipping delays caused by carriers

  • Incorrect shipping information entered by the customer

  • Lost or stolen packages after confirmed delivery

We will do our best to assist with any issues, and we advocate on your behalf with our vendors and couriers to make it right.

📫 Need Help?

If you have any shipping concerns, didn’t receive your tracking, or have questions about an existing order — please contact us at:

📧 PatchesLLC@gmail.com - Re: Support
📱 208-996-9216
🌐 https://patchespassport.com/pages/contact

Please understand that because there are dishonest people in the world, and we don't want to get burned again, we will record all conversations - and all transcripts and communications will be kept on file. 

Thank you for supporting our mission and community-powered initiatives. Your order means the world to us, and we’re committed to ensuring you have a smooth experience from start to delivery.